Get in Touch
Have questions? We're here to help. Reach out and we'll get back to you as soon as possible.
In-App Chat
Chat directly with landlords and tenants
Available in mobile app
Support Hours
Our support team is available to assist you during business hours:
Monday - Friday
9:00 AM - 6:00 PM (PHT)
Weekends & Holidays
Limited support available
Response Time: We aim to respond to all inquiries within 24-48 hours during business days.
What to Include in Your Message
For Technical Issues
- • Description of the problem
- • Steps to reproduce the issue
- • Device and app version
- • Screenshots if applicable
For Account Issues
- • Your registered email or phone
- • Account type (Tenant/Landlord)
- • Description of the issue
- • Any error messages received
For Property Issues
- • Property ID or title
- • Type of issue (listing, booking, etc.)
- • Relevant dates or booking details
- • Any supporting documentation
For Partnership Inquiries
- • Company/Organization name
- • Type of partnership proposed
- • Contact information
- • Brief proposal or pitch
Our Location
Lookal is proudly based in Metro Manila, Philippines
Serving property seekers and landlords across the Philippines with a focus on local communities and barangay-level connections.
Need Immediate Answers?
Check out our FAQ page or review our Terms of Service and Privacy Policy for detailed information about how Lookal works.